Viewing Can't install template

Can't install template



User: Susan D. 4 months ago
I've been trying to download and install a single template since this morning (Eastern time). It finally got to the "installing" stage and there it sat. Quit the program and it wanted to download the template again. Anyone know what's causing the hangup?
User: EverWeb Support 4 months ago
Hi Susan,

We are sorry to hear about the issues you are facing. In order to further investigate, Please let us know the following information:

- What is the name of the template you are having issues installing?
- Does this issue happen with any template you try to install?
- Have you received any error message?
- Please let us know the version and build of EverWeb you currently have installed.

Looking forward to your response.

-------------------------------
EverWeb Customer Support
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User: Susan D. 4 months ago
My bad. Working properly now. Slow(er than usual) data on my end and/or virus protection interference.


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